Privacy Policy

1. Data controller

Strategiaandina S.A.S., identified with Tax ID 901.456.789-2, located at Carrera 7 #71-21, Tower B, Office 502, Bogotá D.C., Colombia, is responsible for processing your personal data.

2. Data we collect

We collect the following types of information:

• Identification data: full name, ID number, date of birth
• Contact data: email, phone number, residential address
• Financial data: information about income, expenses and credit situation (only with your express consent)
• Browsing data: IP address, browser type, pages visited

3. Purpose of processing

Your personal data will be used to:

• Provide personalized financial consulting services
• Evaluate your eligibility for government support programs
• Send relevant information about our services
• Improve our services and user experience
• Comply with legal and regulatory obligations

4. Rights of the data subject

As a data subject, you have the right to:

• Know, update and rectify your personal data
• Request proof of authorization granted
• Be informed about the use of your data
• File complaints with the Superintendency of Industry and Commerce
• Revoke authorization and/or request deletion of your data
• Access your personal data free of charge

5. Data security

We implement technical, human and administrative measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. We use SSL encryption, firewalls and updated security protocols.

6. Data transfers

Your personal data will not be transferred to third parties without your prior consent, except when required by competent authorities or by law. In case of international transfer, we guarantee adequate levels of protection.

7. Data retention

We will retain your personal data for as long as necessary to fulfill the purposes described and applicable legal obligations, or until you request its deletion.

8. Contact

To exercise your rights or make inquiries about this policy, you can contact us at: